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Request refund for Downtime

Request for refund

Your Discord-User-ID

() - Please make sure you are the owner of the affected Discord or the user who payed for the plan of the Discord

ID of the Guild affected

() - Please make sure you selected the correct server on scnx.app/user/downtime-refund.

E-Mail Adress

We'll send an SCNX care voucher to this email if your server was affected by this downtime. If you are on one of our Discords and have DMs enabled, you'll also receive a DM notification from the SCNX-Bot.

Name of the incident published on status.scootkit.com

*

You can also enter the incident URL from status.scootkit.com.

Affected components

*

Affected components

Custom-Bot

Linked Roles

Dashboard

dcserver.link

Modmail-Bot

Your Server-Plan at the time of the downtime

*

Your Server-Plan at the time of the downtime

A

Starter

B

Active Guild (Legacy)

C

PRO (Legacy)

D

Unlimited

E

Professional

F

Enterprise

When did the downtime of your component (not the incident) start?

*

When did the downtime of your component or the incident (whichever was earlier) end?

*

Additional information

Please confirm

*

Please confirm

I hereby certify the information above is correct.

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